CIOs: How to Deal with a Data Breach

Just noticed that a piece I wrote for CIO Magazine on data breaches is now live on the US and UK sites:

The 5.30am electronic rumble of a BlackBerry set to vibrate. The sound no CIO wants to hear at that hour as it can only mean bad news.

The chief security officer apologizes for waking you but she is clearly agitated. She has just been woken herself by the security consultants you called in to carry out a data audit. The team pulled a late shift last night and discovered some anomalies in the main customer database. The CSO is doing a poor job of covering her panic as she stumbles out with: “It might be nothing”. But you both know that you wouldn’t be having this conversation now if that’s what she really felt.

Despite the security breach at HM Revenue and Customs(HMRC) in November last year, it seems that many companies are still failing to heed the lessons learned from the incident. The Information Commissioner’s Office (ICO) has been notified of almost 100 data breaches by public, private and third sector organisations since HMRC.

“Data is the lifeblood of many organizations but it is not often looked after very well,” says CIO Peter Birley of law firm Browne Jacobsenon his personal CIO Blog. Recent high-profile breaches include the loss of the personal details of around 5000 prison officers in September this year and allegations of a significant data loss at US hotel chain Best Western.

For more go to CIO.co.uk

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